FREQUENTLY ASKED
QUESTIONS

We are a graphic design studio specialising in the creation of graphic files for digital and printing use.
On request, we can also print the design we create for an additional fee at a print shop recommended by us or chosen by you.
We can also create a website for you and help you set up a corporate social media account, both tailored to your needs.

You can check all types of our services here.

These are two of the most common phrases we come across.

That's partly true, there will always be someone who can do something cheaper. You can do a house renovation cheaper. You can get a cheaper car mechanic. You can get many services "cheaper". And yet most people want quality. And they are willing to pay for it. That's why you don't use the cheapest builder on the market, you use the one who does the job right. That's why you don't go to the cheapest mechanic, you go to the one who will do a reliable job. And that's why you should choose a graphic design studio that does the job you entrust to them with the highest level of attention to detail.

• We do not use graphic generators, our projects are always tailored to your individual needs and to the image of your company.
• Behind each of our projects stand years of knowledge and experience as well as years spent on studying trends on the market.
• Our guarantee is that every one of our projects will be a bespoke piece of work, like a tailor-made suit or dress.

And all this you get in the price of your project - the quality.

Remember - we are not the cheapest solution. We create stuff dedicated to you, tailor-made. If you are looking for the cheapest solution - you can always use a generator (there are many on the market). The effects will certainly not be stunning, but the price will be lower.
However, if you want your visual identity to attract the attention of your customers and invite them to make use of your services, we can surely manage this task together.

After determining the initial costs of your order, you will receive a quote, on which there will be the data necessary for the transfer (bank account and Paypal) and the amount of the down payment (start-up and materials costs, not less than 50% of the agreed price).

The initial quote may be subject to change during the course of the order due to additional changes and/or more time needed for implementation than initially anticipated.

Down payment is non-refundable and is included in the cost of the entire order. Paid once, it counts towards the design payments you have made. Once you receive the project, you will have the remaining amount of the final project price to pay.

For example: your project costs £200. The down payment is £100 which is used to cover your current project expenses. If your needs change and the current expenses for the project are higher than £100, we will ask you to make a surcharge. If not, the costs will not change. In the end, we give you back your project and you pay the remaining £100 (£200 project price minus £100 of down payment). And we all enjoy the new project.

Definitely a written one!

For one very simple reason:
This form makes it much easier to complete the order because it provides quick and constant access to all the details you describe. It is much more convenient and safe than trying to remember every phone call from each customer.

You can check our working hours here or just take a look at our website footer.

You can always write to us, whether by email or messenger. Even if we are not able to answer at the moment, we will do so as soon as possible. We check our messages at least once a day, so you can be sure that we'll get back to you shortly.